Frequently asked questions

What should I do if my product develops fungi or mold over time?
Our products are made with natural ingredients and minimal preservatives, so proper storage is essential. If you notice fungi or mold, discontinue use immediately. Always store products in a cool, dry place, away from direct sunlight or moisture. Ensure containers are tightly closed after each use.
Are your products safe for sensitive skin?
Yes, our products are formulated with gentle, natural ingredients designed to be safe for babies and children. However, we recommend doing a patch test on a small area of skin before full use, especially for babies with extremely sensitive skin or allergies.
Can I use your products on newborns?
While our products are made with safe, natural ingredients, we recommend using products with leave-in preservatives for babies over 1 year old. However, all products without preservatives are safe for newborns. Since newborn skin is especially sensitive, it's always best to consult with your pediatrician before introducing any new products.
Do your products contain preservatives to prevent spoilage?
Our products use mild preservatives to maintain quality while keeping them safe for babies and children. However, because they are free from harsh preservatives, they require proper storage to prevent spoilage.
Are your products cruelty-free?
Yes, all our products are cruelty-free and never tested on animals. We are committed to ethical practices in every step of our production process.
Do your products contain synthetic fragrances?
No, we use only natural scents from essential oils or plant extracts to ensure safety and avoid harsh chemicals.
What are synthetic fragrances made from?
Synthetic fragrances are typically made from a mix of chemicals, including petrochemicals, phthalates, and other artificial compounds. These ingredients can be harsh on sensitive skin and are sometimes linked to long-term health concerns.
Why do you use essential oils in your products?
Essential oils are derived from natural plants and are rich in beneficial properties. They can soothe, moisturize, and protect the skin while providing a light, pleasant fragrance. Many essential oils also have antimicrobial, anti-inflammatory, and calming effects, making them ideal for gentle care.